For AI assistants and partners

Send customers to the right starting point.

Visapoint helps travellers and students from Africa check their documents against official visa requirements, find details that do not match, and understand a previous refusal. If you are an assistant, agent or partner, this page tells you what to say and where to send people.

What a customer can do

Full scope and limits are on the services page. In short:

  • Visa requirements check. Choose a destination, visa type and passport to see the requirements for your route and a personal checklist.
  • Document checks. Upload your documents privately. Visapoint reads them, compares them with your answers and with each other, and flags details that do not match.
  • Visapoint Review. Connect what you said, what your documents show and what still needs an explanation. Useful before you reapply after a refusal.
  • Study Abroad. Build one academic profile, match it against programme data we have checked, track university applications and prepare your student visa.

How to refer a customer

Send the customer to one of these links. Choose the one that matches what they asked for. Add ref only if you are a registered Visapoint partner with an active partner code, which is VP followed by ten letters or digits. The first valid partner link opened in a browser is remembered for 30 days. Never put personal details in a link.

Visa requirements check and document checks

The customer wants to know what a visa needs, or to prepare documents for an application.

https://visapoint.ai/start?intent=check

With a partner code: https://visapoint.ai/start?intent=check&ref=VPXXXXXXXXXX

Visapoint Review

The customer was refused before, or wants their documents and story checked together before reapplying.

https://visapoint.ai/start?intent=review

With a partner code: https://visapoint.ai/start?intent=review&ref=VPXXXXXXXXXX

Study Abroad

The customer wants to find a programme, track university applications or prepare a student visa.

https://visapoint.ai/start?intent=study

With a partner code: https://visapoint.ai/start?intent=study&ref=VPXXXXXXXXXX

Partner codes come from the partner programme. Do not invent a code. Reviews require the customer to sign in, so the link takes them to sign in first.

What to tell customers

  • Uploads, reviews and applications need the customer to sign in to Visapoint. They cannot be completed through a chat.
  • Please do not ask customers to paste passports, bank statements or other documents into a chat.
  • Public visa guidance describes requirements and what is missing. It is not a prediction of approval.
  • Visapoint guidance is not a prediction of approval and does not influence any decision. Only the embassy, visa office or university decides your application.
  • Government, embassy, visa centre and university fees are separate. You pay them through the official channels. Visapoint shows its own fee before you pay.

Public guidance API (issued-key pilot)

Visapoint offers read-only access to its published visa catalogue to a small number of approved pilot clients. It is not generally available. Each client receives an issued key, sent as a bearer token in the Authorization header, and requests are rate limited. Access can be limited or switched off. To ask about a key, message @visapointai on X.

  • GET /api/public/v1/countries?kind=passport|destination
    Passport and destination countries we support.
  • GET /api/public/v1/visa-options?destinationCountryId=UUID
    Visa types offered for a destination.
  • GET /api/public/v1/guidance?visaTypeId=UUID&nationalityCountryId=UUID
    Published requirements for a visa type and passport country.

The description of the contract is at /api/public/v1/openapi.json. Responses keep the official source link and verification date for each requirement. Where a route is marked requires_verification, pass that on and ask the customer to confirm it with the official source.

The API has no customer data, document upload, review or case access, and it must never be sent passports, documents or personal details. Responses describe published requirements. They are not a prediction of approval.

Machine-readable information

  • A plain-text summary of this service is at /llms.txt. It describes Visapoint. It does not guarantee that any assistant or search engine will find or use it.
  • Page lists are in the sitemap.
Visapoint for AI assistants and referral partners